Consumer Resources
The Pros and Cons of the Better Business Bureau
The Pros and Cons of the Better Business Bureau
The day has finally come. A customer writes a condemning review and mentions that they’re not surprised by your terrible service, given your low BBB score. You look up your business, and the Better Business Bureau makes the first page. To your chagrin, you already have a scathing complaint and a D+ score. What went wrong? You see the reasons for the rating: Failure to respond to 1 complain...
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How to Respond to Negative Reviews
Everyone has to deal with negative feedback. It’s how...
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45 Video Marketing Statistics for Your 2021 Strategy
Video marketing is only getting bigger, better, and more co...
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15 Customer Video Testimonials You Can Learn From
Customer testimonials can generate 62 percent more revenue ...
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The Pros and Cons of Google Reviews
Google is your chauffeur around the internet. If you’...
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The Pros and Cons of Facebook Recommendations
So you need a haircut, and your last stylist didn’t m...
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9 Ways to Achieve Brand Trust and Gain Loyal Customers
Do you deliver on the promises you make? Your customers don...
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What Are Verified Reviews, and How Do You Get Them?
It started with an unassuming Amazon package addressed to m...
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Collect Reviews Through Text: Tips, Tricks, and Best Practices
Welcome to the future! Our team has rolled out two new feat...
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Introducing the Social Proof Pop-Up: Why It Works
Ninety-two percent of consumers trust recommendations, even...
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16 Social Proof Examples to Boost Your Online Conversions
Table of contents What is social proof? Why use social pro...
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What Results Can You Earn from Best Company's Review Solicitation?
Best Company’s review solicitation program, BestRevie...
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